How We Handle Your Information
We collect personal information when you open an account — your name, contact details, payment method, and device information. This data lets us verify your identity, process Touch 'n Go eWallet, Boost, and GrabPay transactions, and keep your account secure. We store login records and payment
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history to meet local regulatory requirements and resolve disputes. Your data stays on secure servers, encrypted in transit and at rest. We never sell your information to third parties. Access is restricted to our support and compliance teams who need it to run the platform. When
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you deposit or withdraw, your payment provider processes the transaction under their own privacy terms — we see only the confirmation and amount. Session cookies track your login state and game preferences so you don't have to log in every time you switch between slots and
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live tables. You can request a copy of your stored data or ask us to delete your account by contacting support. Deletion takes up to thirty days and removes your profile, transaction history, and saved preferences. Some records may be kept longer where local law requires
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it for compliance or dispute resolution. We update this policy when our practices or legal obligations change; continued use means you accept the updated terms.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.